A new global survey into wine retailing trends, which has identified the rise of convenience purchasing, online sales and store consolidation as major challenges, reinforces the importance for suppliers to better understand shopper demands and behaviour in order to achieve category growth.
That’s the response from international customer, category and shopper management specialist Bridgethorne to the survey commissioned by the organisers of the world’s largest wine and spirits trade fair, ProWein.
The survey reported data from eight separate markets, which together account for half of global wine consumption. These markets were the United States, the world’s largest market for wine; Germany and the UK, which are the world’s leading importers of wine; Australia and Japan, which are both experiencing volume growth and three major markets experiencing long term decline: France, Spain and Italy.
The survey reflected the trend in most mature markets towards buying groceries more often, in less quantity, with wine not immune from this move towards convenience shopping. In some markets, including the UK, this benefits the same retailers who are already prominent in other channels, for example, where the major multiples have extensive convenience networks.
The report also picked up on the growth of direct-to-home shopping undertaken online as well as the steady decline in small chain independent wine retailers in favour of the multiples.
“Retailers and therefore suppliers must be aware of and plan for this changing shopper behaviour,” explains John Nevens, Joint Managing Director of Bridgethorne. “The growth of convenience shopping could lead to a smaller range of wines being available with a focus on what are perceived by retailers to be the strongest, most reliable wine brands, which lend themselves more easily to a quick, purchasing decision.”
So, says Nevens, suppliers need to have an effective category strategy in place to discuss with retailers, which reflects the expectations and goals of both the supplier and the retailer.
“Suppliers must regard it as their responsibility to help grow categories, increase margins and help the retailer deliver on its KPIs,” says Nevens. But it seems that while retailers are crying out for the data, analyses and reports that help them build the category as a whole, many suppliers continue to fail to carry out even these routine category management tasks.
This, he adds, means crunching the numbers, completing the analyses, building the reports, undertaking the range reviews and using the insights from the data to show how to grow the category for the benefit of both themselves and the retailer, and how best to channel investment.”
“Simply supplying great products may no longer be enough. From our regular conversations with retailers and their buyers we know that there is frustration that, when it comes to trying to get products listed, suppliers are often missing solid category based rationales. They often don’t know how to extract the best insights from their data, or turn it into a selling story that resonates with the buyer. By sharing insights suppliers can offer retailers joint initiatives for category growth and create mutually beneficial trade investment plans”.
Bridgethorne specialises in assisting suppliers to deliver revenue growth through effective category management. It does this through tools and processes that have been developed from real working situations and which have proven effective many times. This includes analysing multiple source data, measuring and analysing sales performance and drawing out valuable insights from data that can inform a series of action points to deliver category growth.