Our experience, knowledge and insight into the eCommerce market means we can help you develop and embed highly effective eCommerce channel and customer business plans.
We do this by:
- Helping you understand the rules of customer engagement for online, compared to high street formats
- Working with you to build bespoke commercial plans for the online channel, by retailer
- Aligning your on-line approach to the broader organisation’s approach
- Identifying the best toolkit of sales tactics to engage your target online retailer customers
- Deploying your online channel plan by embedding commercial team guidelines and training.